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Our Web Site

While Tiny Tots strives to have the most accurate information available, we cannot promise all the information will be correct. We take no liability for the information on this web site. Tiny Tots reserves the right to change, add or remove parts of this web site, at its own discretion, at any given time.

Some parts of this web site require you, the user, to create one or more accounts. It is your responsibility to maintain the security of your information (passwords and more).

Baby Boutique Order Shipping

All orders will ship by the next business day. If we do not have a product in stock, it will ship as soon as we receive the product. Please understand that the shipping times are estimated from the time the courier receives the package, not from the time the order was placed.
If you are a diaper service customer with Tiny Tots, you can elect to have your order delivered with your next pick-up or delivery of diapers. This service is free of charge. Please type your account number or Tiny Tots billing phone number in the space provided in the final stage of ordering. If you are not a Tiny Tots Diaper Service customer and you chose this shipping method, you will be billed for shipping costs to your desired address.
Free Shipping Promotion:If a free shipping option is chosen, Tiny Tots reserves the right to ship via the most economical method.

Gift Cards Terms & Conditions

  • Gift Cards will be sent in a card carrier with your special message to the recipient.
  • Gift Cards may be redeemed for merchandise at our Baby Boutique or online.
  • Gift Cards may not be redeemed for cash or used to buy additional gift cards.
  • Gift cards are not replaceable if lost or stolen. They should be treated as cash.
  • Refunds will not be given for unused value.
  • Gift Cards may be shipped to U.S. addresses only
  • Purchase of a gift card means you accept these Terms & Conditions
  • Tiny Tots reserves the right to change these terms and conditions, at our own discretionn, at any given time.

Security

Your credit card information is transferred through a secure socket link (SSL).

Privacy

We will never sell or give your information to any third-party, we promise!

Returns

Our desire is that you are 100% satisfied with your purchase. If for any reason you are not, please return regularly priced items to us. Items should be returned within 30 days of purchase date, for either a refund or exchange. Merchandise needs to be in its original packaging and in re-sellable condition. Personal use items such as car seats, potty chairs, breastpumps, diapering supplies and nursing bras are not returnable. Clearance and sale items are final sales.

Please include the following with your return:
Your name, address, order number (if available), buyer's name (if originally ordered by someone else), telephone number, email address, reason for return, the items you wish to return, their condition, and whether you would like a refund or exchange. For your protection, you should insure your return and send it along with a copy of your receipt (required) to:

Tiny Tots Baby Boutique
c/o Returns
138 Railway Avenue
Campbell, CA 95008